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By submitting your enquiry, you agree to us using the details you provide to contact you via email, SMS, telephone or post about your potential claim(s). We will handle your data in accordance with our privacy policy.

About us

The team behind Charterhouse Claims has 10yrs experience helping UK consumers recover compensation for mis-sold financial products including endowment mortgages, PPI, Mis-sold Payday Loans, investment bonds, bank charges, and insurance.

Why use us?

If your claim is rejected and we believe you have a valid claim we will continue to fight to gain you the compensation that you deserve.
Payday Loan Claims (PLC) do not charge any upfront fees, we work on a No Win No fee basis. If we don’t win, you owe us nothing***. All compensation claims are handled independently, you will only be billed for our services following a successful resolution of your case.
We ensure all of our customers have peace of mind, we NEVER pass or sell your details to other companies without your prior permission (we need to share some details with your Lender to complete your FREE Check or Claim(s)). Charterhouse Claims Limited is authorised and regulated by the Financial Conduct Authority (FCA) for regulated claims management services. Our firm reference number is: 832999. You can check this on Financial Services Register at https://register.fca.org.uk ICO Number - Z2286357 | VAT Number – 103574244
We are here to help, and our team of experts will undertake to assist you during your entire claim, from the initial enquiry to the actual submission. We will keep you informed throughout the process with regular updates.

***We reserve the right to charge reasonable costs if you cancel your claim after the 14-day cooling off period.

It is important that those responsible for bad advice and mis-selling are held to account and that you are fully compensated. Contact us today on 0208 916 2424

0208 916 2424
enquiries@paydayloanclaims.uk.com

Payday Loan Claims is a trading style of Charterhouse Claims Ltd

Charterhouse Claims Limited
Capital Business Centre
22 Carlton Road
South Croydon
CR2 0BS

CHARTERHOUSE CLAIMS IS A CLAIMS MANAGEMENT COMPANY. YOU DO NOT NEED TO USE A CLAIMS MANAGEMENT COMPANY TO MAKE YOUR COMPLAINT TO YOUR LENDER. IF YOUR COMPLAINT IS NOT SUCCESSFUL YOU CAN REFER IT TO THE FINANCIAL OMBUDSMAN SERVICE FOR FREE.

Registered in England and Wales | Company Number 07300271. Charterhouse Claims Limited is authorised and regulated by the Financial Conduct Authority (FCA) for regulated claims management services. Firm reference number is: 832999. You can check this on Financial Services Register at https://register.fca.org.uk ICO Number - Z2286357 | VAT Number – 103574244 There is no upfront fee or charge for this service unless Payday Loan Claims is successful in recovering your compensation. However, if you choose to cancel the contract after the cooling off period we reserve the right to charge an administration fee.